Forum Replies Created

Viewing 15 posts - 121 through 135 (of 462 total)
  • Adnan Shawkat
    Keymaster

    Hi there,

    First of all thank you for purchasing our product. The first thing would be import the demo content in your site by which you’ll have the live design into your site. After that you can customize it according to your need. You may want to check the doc to understand how you can import the demo content.

    https://docs.themeregion.com/teriz/#demo-import

    Regards

    0 Reply
    Adnan Shawkat
    Keymaster

    Hi there,
    Thanks for purchasing our product from themeforest. Anyway for better support we’ve used WP Hotel Booking plugin so everything like payment systems are provided by them. I think you can have a good knowledge if you visit their plugin & checkout their addons for more flexible payment functionality.

    WP Hotel Booking

    Adnan Shawkat
    Keymaster

    Hi there,

    We’ve used WP Hotel Booking plugin for the hotel booking system. I think they’ve addon system for different payment methods. Check on their plugin: https://wordpress.org/plugins/wp-hotel-booking/

    They might have the solution to what you’re looking for as they’re the developer of the plugin. We just integrated the plugin with our theme to have a flawless booking service.

    Regards

    Adnan Shawkat
    Keymaster

    Hi there,

    Sorry for the late reply. Anyway glad to hear that you’ve resolved the issue by yourself. It’s been a busy day for us that’s why couldn’t even replied you properly. Sorry for that.

    Adnan Shawkat
    Keymaster

    Hi there,

    About the number 1 issue we didn’t got your point properly. Can you please share us some screenshots of those events so that we can have an understanding of what you’re saying.

    And about the number 2 issue basically it’s not like that! All the anchor link are tagged within one simple css. Or you can do is assign a class name to that anchor link & style it your way. Or if you’re using any visual editor to show the anchor link then just simply use the text color to make it your preferred one. Let us know if this helps you or not.

    Regards

    in reply to: Design issues
    Adnan Shawkat
    Keymaster

    Hi there,

    Well you can follow this thread to get idea about how you can preview an image while uploading. It’s a very simple task: https://stackoverflow.com/questions/4459379/preview-an-image-before-it-is-uploaded

    And about the refund I’m sorry to say but there’s no policy like this one. If the theme has got any issue & we’re not able to fix it only then we’ll be able to refund you, otherwise there’s no scope for that. Hopefully the link will help you fix your criteria.

    Regards

    in reply to: Design issues
    Adnan Shawkat
    Keymaster

    Hi there sir,

    The theme has no such feature for image preview & we didn’t showcase anything that the image or file upload will show a preview, so I think it’s not against any rules or it’s not that the theme is not working for that. I think if you want to show preview of the image you may want to customize it so that it shows preview when choosing. You can use several library which are open source. By the way it’d be a nice feature to have though we’ll try to add this feature in near future.

    Regards

    Adnan Shawkat
    Keymaster

    Hi there,

    Thank you for purchasing our product. After you submit the url I went & try to order a room & it seems the book this room button is working perfectly. Don’t know why it’s not working on your end. Can you please check whether your browser has any addons or something which is blocking the popup to load? Check the screenshots given below:

    1. https://prnt.sc/qp5lv1
    2. https://prnt.sc/qp5khc

    Let us know if you fixed the issue already or still having issues.

    Regards

    Adnan Shawkat
    Keymaster

    Hi there sir,

    As you can see you’ve purchased the HTML template of trade instead of WordPress version in this case we’ll not be able to refund. What we can do to help you is you can purchase the WordPress version & send us the purchase code so that we can ensure & after that we’ll refund for the HTML version. It’s not our fault that you purchased the HTML version in first hand. And after that if you need to convert it to WordPress theme then it’s all upto you. We don’t provide support for converting the HTML to WordPress and it’s not in the rule or policy. You can check the refund policy of themeforest. If you dispute you’ll never get the refund as we don’t have any issue or bug with the HTML version instead it’s you who’s not able to integrate it to WordPress. For WordPress you’ve to build the theme from scratch if you want or you can purchase the developed theme from themeforest. Now it’s totally upto you what you want to do. We provide the choice to you that we can do.

    Hopefully you can understand.

    Regards

    Adnan Shawkat
    Keymaster

    We’re extremely sorry but we can’t refund you. Because its your fault that you didn’t check properly this product is html or wp version.so there is no refund for it.
    please check themeforest refund policy.
    https://themeforest.net/page/customer_refund_policy

    Regards & thanks.

    Adnan Shawkat
    Keymaster

    Hi there,
    You purchased html template.Html template don’t work on WordpPress, you have to buy trade WordPress version.
    Please buy wp version then install it on WordPress.
    https://themeforest.net/item/trade-modern-classified-ads-wordpress-theme/20353321?s_rank=9

    Thanks & Regards

    in reply to: Notification
    Adnan Shawkat
    Keymaster

    Hi there,

    Go to their description & you’ll notice they’ve tutorial on how you can create a trigger to do this. If you want conditional statement then you’ve to add their custom addon listed on the description. Please go to the link & read the plugin description by which you’ll be able to create your email template.

    Regards

    in reply to: Categories
    Adnan Shawkat
    Keymaster

    Hi there,

    Currently we don’t have option to do that. Anyway if you want you can customize it according to your need otherwise you’ve to wait till our developers enhances this to our theme & provide an update in themeforest. Till then you’ve to wait or you can customize it yourself. 🙂

    Regards

    in reply to: Proboxpack Menus
    Adnan Shawkat
    Keymaster

    Hi there,
    Sorry your purchase code isn’t valid. Without valid purchase code we can’t give you any support.

    Thanks & Regards

    in reply to: The users
    Adnan Shawkat
    Keymaster

    Great to hear that 🙂
    If it’s ok don’t forget to rate us 5* on themeforest if possible. It means a lot to us.
    Regards

Viewing 15 posts - 121 through 135 (of 462 total)