Refund Policy

We offer refunds on some conditions. Please read our refund policy.

Our effort to make our customers satisfied is untiring. But regardless of what we provide, you may not be satisfied as a customer. Having that in mind, we offer refunds on some conditions. Our refund policy is as follows.

# Cases we offer a refund

  • If the product you purchased is completely non-functional.
  • Item is not as described.
  • Item doesn’t work the way it should.
  • If we fail to respond to your support within 48 hours (business days only).

# Cases we don’t offer any refund

  • You bought an item by mistake.
  • You simply change your mind.
  • You do not have sufficient expertise to use the item.
  • It has already been 30 days after you have purchased.
  • The items you buy at a special promotions/discounts will not be eligible for the refund.