Our effort to make our customers satisfied is untiring. But regardless of what we provide, you may not be satisfied as a customer. Having that in mind, we offer refunds on some conditions. Our refund policy is as follows.
# Cases we offer a refund
- If the product you purchased is completely non-functional.
- Item is not as described.
- Item doesn’t work the way it should.
- If we fail to respond to your support within 48 hours (business days only).
# Cases we don’t offer any refund
- You bought an item by mistake.
- You simply change your mind.
- You do not have sufficient expertise to use the item.
- It has already been 30 days after you have purchased.
- The items you buy at a special promotions/discounts will not be eligible for the refund.