Please check whether you’ve adblock enabled or not on your browser. Basically this happens when adblock extension blocks this divs to load. Hopefully that way you’ll resolve your issue.

Hi there,

You’ll find these options in theme options. Please check the screenshot which will tell you where to find the options: https://i.imgur.com/JR0cAgR.png

Regards

Hi there,

Felling so sorry for your loss. Well there’s no reverse option once it’s reset. You’ve to manually set everything again except if you want to import the settings. Only way is to import the theme options only otherwise you’ve to go for setting it manually.

Regards

Hello,

1. I am extreamly sorry but now there is no color change option in NapApp Theme.You have to do customization for it.But there is skin color change option in theme option you can try this. https://i.imgur.com/hSOBe4F.png

2. Another thing is the buttons “free trial” and “buy now” you can change the text & url also from metabox option.https://i.imgur.com/Cj0A2Ge.png. but can’t delete we will update this in future hope so.
3. There is no option for alignment. if you want you can do custom css for it.

Thanks & Regards

Hi there,

We’ve already fixed the mobile navigation issue. Did you updated the theme to latest version by which you’ll get the solution easily. ThemeForest should let you know by giving an email that an updated version available. Please check or download the latest version which is 2.6.

Regards

Hi there,

First of all thank your for purchasing our theme. Anyway I’ve got a look into your website & found some issues which are given below:

1. First of all you need to upgrade your PHP version of the site as the latest version of WordPress works well on PHP 7.x versions. They’re giving you warning also. Please check the screenshot: https://i.imgur.com/SMu932f.png
2. Now about the homepage search not working there were 2 issues. First one is you didn’t updated the permalink & keep the plain one. For search page to you’ve to use pretty permalink which I’ve set now. Another thing is you didn’t appoint search page in theme option for which the search result was not showing. I’ve done that also. Please check the screenshot: https://i.imgur.com/dyp5D3S.png

Now hopefully you’ll like our support. Please let us know if you got with any other issue which we might help. Thanks & keep using our product.

Regards

Hi there,

Who told you that you can’t remove the slider? You can easily disable the slider from your homepage. Just below the page there’s an option called Page Slider Options in your home page edit section. From there you’ll be able to disable that slider part & use any 3rd party plugin shortcode at the very beginning of VC editing. Check the screenshot: https://i.imgur.com/a6vZntp.png

Hi there,

Well we don’t have option for that. But if you really need a background video then you need to use any 3rd party slider like revolution slider to achieve that.

Regards

Well in updated WooCommerce 3.7.x they’ve removed the visual settings for product image size. What you can now is modify the code to achieve your desired size. You can follow this tutorial: https://docs.woocommerce.com/document/image-sizes-theme-developers/

Hi there,

Well about the alignment because you’ve edited on VC editor the design got broken & got outside. I’ve just made it the way it look like demo check: https://tehnika.market/

If you want to made some customization you may do it but it might also take some modification also.

Hope this will help you.

Regards

Hi there,

Thank you for understanding the situation here. Anyway for customization please let us know what sort of work you want to do on your site. Based on your query we’ll be able to send you a quote & system of payment.

You can contact us regarding the customization at this email [email protected]

Hi there,

You can change the light green color from your theme options. Please check the screenshot: https://i.imgur.com/jLKK1ct.png

Header button texts also can be changed from theme options under header option. At the very below there are option for button text & link. If you don’t want to show it then keep the button text blank so it’ll not show in the frontend.

If our support helps you then don’t forget to rate us on themeforest.

Regards

Hi there,

It seems the TML plugin is working perfectly. Extensions are also loading without any issue. Check the screenshot: https://i.imgur.com/ilOy2HW.png

About the no 1 issue it is fixed it generates blank screen as you’ve used big title for the category & the screen were not able to keep the line height equal. Anyway I’ve fixed that with a minor css so it’s good to go.

About no 2 this is the ad space which you can give from your page editing screen. You can provide image ads or google ads if you want. Check the screenshot: https://i.imgur.com/gKhL5id.png

Hope this will help you. And if you like our support don’t forget to rate us 5* on themeforest.

Regards

You’ll find an option under Appearance->NapApp Demo Import from where you can import the demo data. Please check the screenshot: https://i.imgur.com/dDrubjN.png

And yes of course you need to install all the required plugins first to import the content.

Thanks & Regards