• Teriz mobile responsive issue

    ndsingh
    Participant

    Hello

    My support ticket posted two days ago has not been responded yet you have responded to others who posted tickets yesterday.

    Kindly solve the issue.

    Some of the Teriz Feature Boxes are missing on Mobile while they are showing on desktop.

    5 Replies
    Adnan Shawkat
    Keymaster

    Hi,
    We’re extremely sorry for the late response. The issue you said this is not a theme issue. you use a custom css class in vc column which is display none in mobile.please remove that. Please see this screenshot. https://i.imgur.com/GNgwMrx.png

    Again sorry for delay.

    Thanks & Regards

    ndsingh
    Participant
    This reply has been marked as private.
    Adnan Shawkat
    Keymaster

    Hi there,

    About no 1 we’ll not be able to do that as it’s not a theme issue. We’ll not be able to help in any kind of customization as you’ve to pay for any sort of customization work.

    About no 2 you’ve added multiple widgets which is also not a theme issue. You need to remove the widgets from sidebar from dashboard.

    About no 3 you can do that by simply changing the position from Appearance->Menu in your dashboard.

    If your developer is sick then you can always hire someone else who can do the job for you. You can also hire us if you want. Let us know your thoughts on this. We’ll not be able to help you here as it’s a customization issue not a theme issue. Hopefully you can understand. Thanks

    ndsingh
    Participant
    This reply has been marked as private.
    Adnan Shawkat
    Keymaster

    Hi there,

    Thank you for understanding the situation here. Anyway for customization please let us know what sort of work you want to do on your site. Based on your query we’ll be able to send you a quote & system of payment.

    You can contact us regarding the customization at this email [email protected]

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