Forum Replies Created

Viewing 15 posts - 1 through 15 (of 47 total)
  • Simon
    Keymaster

    Please send us a mail with purchase details to [email protected] We will send you an updated version.

    Thanks

    0 Reply
    Simon
    Keymaster

    Because this ticket created by Sevendubrazil. And only he can read the reply.

    yes, we have solved the menu issue. But due to some technical issues, we did not put it on the marketplace.

    Thanks

    Simon
    Keymaster
    This reply has been marked as private.
    Simon
    Keymaster

    Hi There,
    # It seems that your files & folder remain the same as the previous. We did not change anything. Maybe you don’t know about file/folder structure. If so, you can learn about cPanel file/folder structure from google search. Also, you can get about WordPress file/folder structure there. Else, please contact your hosting provider.

    # You can add/Remove categories from Dashboard => Advertisements => Categories.
    Here is screenshot
    https://prnt.sc/1qywn29

    Thanks

    Simon
    Keymaster

    Its working now. Please check it.

    Simon
    Keymaster
    This reply has been marked as private.
    Simon
    Keymaster

    Your previous & current purchase code is not the same. Just check.

    However, for search bar appearance, please check your server PHP version. It should be a minimum of 7.4.

    Then try to make a fresh installation.

    If not work, please give us your website URL and temporary admin access with FTP access.

    For the Background color, you should go Appearance => Trade options => Styling.
    Here is a screenshot – https://prnt.sc/1qbe8rx

    Thanks

    Simon
    Keymaster

    Hi There,
    It seems your purchase code is not valid. Please provide a valid purchase code.

    Thanks

    Simon
    Keymaster

    Did you check the previous reply?

    Simon
    Keymaster

    Hi There,
    Please send us your temporary admin access & FTP access, so that we can have a look.
    Please make sure your server PHP version keep minimum 7.4

    Thanks & Regards,
    Simon

    Simon
    Keymaster

    Hi There,
    Please send us your temporary admin access & FTP access, so that we can have a look.
    Please make sure your server PHP version keep minimum 7.4

    Thanks & Regards,
    Simon

    Simon
    Keymaster

    Hi,
    Thanks for purchasing our theme. Yes, we are working to update our theme. The latest version will be compatible with Bootstrap 5x. We’ll also update WooCommerce templates. So, don’t worry. Please be patient until getting the latest version.

    Regards,

    in reply to: animation on geek
    Simon
    Keymaster

    Hi There,
    Thanks for creating a support ticket. It seems your support licence already expired. Please renew your support licence.

    Thanks

    Simon
    Keymaster

    Hi There,
    Ecotree theme already updated. Please download the latest version from ThemeForest and try to import demo data again.

    Hope it will work fine.

    Thanks

    Simon
    Keymaster

    Hi There,
    Thanks for contacting us.
    Maybe you are not a developer so that it looks terrible to you. You can easily get in CSS. EX: https://prnt.sc/10o2vpq

    Any small letter can change to a capital letter using CSS. But when your writing starts using a capital letter, CSS will not make it small letter.

    Examples-
    https://prnt.sc/10o2k1m
    https://prnt.sc/10o2h4z

    BTW, If you want all the letters will be small, then you need to change/add some CSS in your Child Theme CSS.

    Hope you will understand.

    Thanks

Viewing 15 posts - 1 through 15 (of 47 total)