Forum Replies Created
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in reply to: Post settingsSanwarul HoqueKeymasterApril 6, 2019 at 6:53 am
Whenever tries to access your website it goes offline. Check the screenshot: http://prntscr.com/n862ol
Please check what’s going on with your website.0 Replyin reply to: Blog TitleSanwarul HoqueKeymasterApril 6, 2019 at 6:53 amWhenever tries to access your website it goes offline. Check the screenshot: http://prntscr.com/n862ol
Please check what’s going on with your website.in reply to: Post settingsSanwarul HoqueKeymasterApril 4, 2019 at 8:48 pmYour site is not loading so we’re unable to see what happened. Please try to see if you’re using the latest version of the theme or not. Also feel free to provide a screenshot of what you’re seeing.
in reply to: Blog TitleSanwarul HoqueKeymasterApril 4, 2019 at 8:47 pmYour site is not loading so we’re unable to see what happened. About updating the blog title then you need to update the blog title from theme option.
in reply to: Problems with the responsivity in Playbit ThemeSanwarul HoqueKeymasterApril 4, 2019 at 3:04 pmHi there,
We’ve fixed the slider image distortion issue. Please check the site again. Also please try to update the theme to latest version as in there we’ve also fixed the logo issue in responsive.
And about the text in a wrong manner I don’t get it. You’ve putted 100px margin in left & right for which it doesn’t show properly on server. We’ll not be able to customize your site or help you customizing hope you can understand.Regards
in reply to: The Menu disappearedSanwarul HoqueKeymasterApril 2, 2019 at 11:40 amOh sorry geek has no RTL option available.
in reply to: Issue with top logo in responsiveSanwarul HoqueKeymasterMarch 31, 2019 at 12:17 pmWe’re going to push the update for the theme where these issues are fixed. But about the gmap api issue it’s not replicating on our server. I think you must have done something wrong or conflicting with other plugin otherwise it’s working perfectly. Please check & let us know.
in reply to: The Menu disappearedSanwarul HoqueKeymasterMarch 31, 2019 at 10:46 amYou need to set the option in theme option & in page edit section. If you’re unable to do that please provide a temporary admin access so that we can set it for you.
in reply to: Issue with top logo in responsiveSanwarul HoqueKeymasterMarch 30, 2019 at 10:32 pmWe’ll look into the issues & let you know once it’s fixed thanks for reporting the bugs. By the way on which screen you’ve figured the logo is out of the box that would save our time also.
in reply to: Teriz – Multipurpose Onepage WordPress ThemeSanwarul HoqueKeymasterMarch 30, 2019 at 11:28 amOk I’ve figured out the issue. You must have enabled gutenberg for editing the portfolio pages & that’s why it was not loading. I’ve fixed that & it’ll load now perfectly. Try to disable gutenberg for custom post type that would not provide any issues.
in reply to: Issue with top logo in responsiveSanwarul HoqueKeymasterMarch 30, 2019 at 11:18 amHi there,
About the logo can you please share a screenshot of what you’re having as the live demo seems to be ok by us. Please provide a screenshot of your problem so that we can understand.
And about the api key you can always change the api key from theme option. You’ll find the option to set api for gmap in theme option.in reply to: Mobile Theme IssueSanwarul HoqueKeymasterMarch 30, 2019 at 11:14 amHey there,
If you import our demo then you’ll notice that every content is responsive in the site. Please install the demo so that it’ll be easier for you to maintain all the content in responsive manner. If you’re having issues let us have an access & we’ll be able to help you or tell you what you’re doing wrong for which it’s not acting properly.
Regardsin reply to: Animations are not workingSanwarul HoqueKeymasterMarch 30, 2019 at 11:06 amHi there,
Well about the animations you will find these animation in different element. Like for slider you’ll find these option inside slider edit post.
And for others you’ll find the animation inside the VC elements itself. Check on this properly & you’ll get the option.in reply to: Teriz – Multipurpose Onepage WordPress ThemeSanwarul HoqueKeymasterMarch 29, 2019 at 8:31 amOk got it. Can you please give me temporary admin access so that I can check on this one? Please provide the ftp or cpanel info in private comment.
in reply to: Sponsor Slider cropping the logos on Playbit ThemeSanwarul HoqueKeymasterMarch 29, 2019 at 7:49 amWell it can’t be fixed with css code. You need to set different image proportion in the plugin itself. Check the screenshot here where I’ve indicated in which file & on which line you’ll be able to update the code: http://prntscr.com/n4f6nn
Also it seems your PHP version is outdated. Please ask your hosting provider to make it to the latest version which is 7.2 or 7.3. For the outdated version I’m unable to save any file via WordPress editor as its loading & loading but never save. You can update that file as I’ve told you to make it full instead of playbit_sponsors_thumb.
Hope this will help you.
Regards