Forum Replies Created

Viewing 12 posts - 451 through 462 (of 462 total)
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  • in reply to: Teriz WPBakery Problems
    Sanwarul Hoque
    Keymaster
    December 20, 2018 at 5:15 pm

    Hi there,
    Sorry that you’re having trouble with out theme. Anyway as there are maintenance mode enabled I’m unable to access your site. Can you please provide a temporary admin access in a private reply so that I can check on whats going wrong?
    Also can you please let me know which version of the theme you’re using? If you’re using an older version then I would suggest you to use the latest version of the theme which is 2.5.5
    Please let me know.

    0 Reply
    in reply to: Slider Callout Section from Playbit theme
    Sanwarul Hoque
    Keymaster
    December 20, 2018 at 12:11 pm

    Please feel free to rate us on themeforest. Though you’ve to wait for the latest update from themeforest as we’re working on it so that it supports Gutenberg. Till then please wait you’ll be notified via themeforest when the update comes.

    in reply to: Slider Callout Section from Playbit theme
    Sanwarul Hoque
    Keymaster
    December 19, 2018 at 6:44 pm

    Can you please check the site again? It seems you didn’t set the theme properly what we’ve set in there. Please check & let us know.

    in reply to: Slider Callout Section from Playbit theme
    Sanwarul Hoque
    Keymaster
    December 19, 2018 at 5:06 pm

    I can’t access the site. Can you please check: http://prntscr.com/lwxdjo
    Also can you please send me a temporary ftp access so that I can have a look.

    in reply to: Slider Callout Section from Playbit theme
    Sanwarul Hoque
    Keymaster
    December 18, 2018 at 5:59 pm

    Hi there,
    Can you please let us know which demo you have imported? Also if possible please comment below a temporary access to your site in. a private comment so that we can have a look.

    in reply to: help image
    Sanwarul Hoque
    Keymaster
    December 17, 2018 at 3:00 pm

    Hi there,
    Thank you for contacting us. However, it will not support more than 5 images. When you will use the maximum 5 images, it will work fine. Here is screenshot -http://prntscr.com/lvxjs3

    Hope you will understand now.

    Thanks

    in reply to: edit ad templates
    Sanwarul Hoque
    Keymaster
    December 17, 2018 at 7:05 am

    Well you can set the ad to be pending when submitted from theme option. Then you can validate the ad & publish it.

    in reply to: WordPress 5.0
    Sanwarul Hoque
    Keymaster
    December 17, 2018 at 7:03 am

    You can download the theme from themeforest from your download section to get the latest update that’s it.

    in reply to: edit ad templates
    Sanwarul Hoque
    Keymaster
    December 13, 2018 at 7:15 pm

    You can’t remove them anyway. But if know how to code then you can modify the templates & core plugin to replicate what you try to achieve.

    in reply to: WordPress 5.0
    Sanwarul Hoque
    Keymaster
    December 13, 2018 at 6:38 pm

    Alright. However, we have already updated Seclek theme. Please download the latest version of this theme.

    Important note: If you currently using the old version of the theme,

    Please note that before installing the new update remove the seclek core plugin then install the new ones.

    Thanks

    in reply to: WordPress 5.0
    Sanwarul Hoque
    Keymaster
    December 12, 2018 at 10:00 am

    Hi there,
    Till now we can not recognize your purchase code. Please download your purchase code form your themeforest download section. Like this screenshot – http://prntscr.com/lttppr

    You will see the item purchase code there. Purchase code will be like this 9593e5a3-8e18-431a-a373-f34f1246g820

    Thanks for your co-operation.

    in reply to: WordPress 5.0
    Sanwarul Hoque
    Keymaster
    December 12, 2018 at 6:59 am

    Hi there,
    It seems the purchase code that you’ve provided isn’t valid. Can you please provide the proper purchase code. Also we’re going to push the updates really soon. Currently what you can do is update the king composer plugin & you’ll be able to modify the content.
    About the gutenberg support we’re going to integrate it pretty soon on all of our themes.

Viewing 12 posts - 451 through 462 (of 462 total)
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