Hi there,

Now I’ve got the idea about your issue. Basically we offered administrator only to visit the site as we block other roles to enter into the dashboard. In that case what you can do is disable that code snippet to enter into the site. Can you please provide a ftp access to your site so that we can disable that role redirection to frontpage from admins to other roles also. We can make it redirect only for customers or suppliers according to your needs. Let me know if you can provide the access or not.

Regards

Hi there,

Don’t know whats causing the issue? Your developer must have done something wrong for which you’re unable to access the dashboard. Anyway to investigate this we need your hosting access along with WordPress dashboard Administrator access so that we can have a look at what’s going on with your site. Why we need hosting access? Well we need to debug the code for which we need hosting access. You can send us the access in private comment that’ll be all so that no one accepts us can see this. Check the screenshot to know how you can post a private comment here: http://i.imgur.com/1oUlQNl.png

Let us know.

Regards

If you like our support don’t forget to rate us 5* on themeForest. It’d really help keep developing the theme & provide updates for it. Hopefully you can understand.

Regards

Hi,
For getting navigation contact details options. you have to go Apperance->Laxuary Option->header settings. Then select header style 3 you get the contact details option there.

flameshot_screenshot

flameshot_screenshot

Thanks & Regards.

Hello,
Thanks for buying our theme.No,there is no functionality for promoting ad or no page like this.but we have shortcode for featured ads so you can make your ads featured & you can create a page for featured ad for promoting.

Thanks & Regards

Hi there,

I don’t know but it seems that our expertise menu is working perfectly with your sites. It’s loading me to the actual area that you’ve created. Also I can see there are lot’s of JS errors in your site. Try to update the theme to latest version to get updated. Check the screenshot: https://prnt.sc/qb0xcr

Hi there,

First of all about the registration you’ve to enable registration from the settings->general tab of your dashboard. Select anyone can register & that’ll enable registration on your site.

About google map where are you putting the api key. There are option to set api key in theme option don’t know what’s causing issue. Can you be more specific on your map issue I mean you can provide some screenshots of errors which you’re getting. That would help us find out a solution for you.

Regards

Hi there,

Currently we’ve only 2 mail system which is for ads publish & pending status. Well if you want as I’ve provided you a plugin with which you can easily create a trigger for ads rejection & send mail to specific user. Please check whether you can do this using the plugin & let us know.

Regards

Well we’ve built in system in theme option by which you can set what to notify user & when the ad is approved. If you still want to use a customized email notification then I think you can use notifications plugin.

Notification – Custom Notifications and Alerts for WordPress

Didn’t got your point properly. I don’t think it’s a theme issue. You must have a plugin which is restricting your users to enter the dashboard. Check which plugin is creating the conflict. Try deactivating plugin one by one & check which one is causing the issues.

Hopefully this will help you figure out what is causing you the issue.

Regards

Hi there,

It seems your SSL service is not active properly for which the browser is not loading the JS files. I think if your server has ssl installed properly then you can use really simple ssl plugin to override all the insecure content & your data will show up I think. Try the plugin & let us know if you’re still having issues with the site or not.

Really Simple SSL

Regards

Hi there,

Well currently there are no option to do that. But you can simply do it using a single line of css code. Just copy & paste the below code into your style editor in theme option & it’ll hide the address section.

.about-section address {
    display: none;
}

Currently there are no option to do that. We need to recreate the whole structure so that the adblocker doesn’t treat this section as an ad. We’ll try to push that on new update.

Regards

Well so far there’s no option currently implemented. But as we’re using WP Hotel Booking plugin you can always contact with that plugin author if you’re gonna have that option. I think it’d be the best way.

Regards