Hi there,

It seems it’s a plugin issue which we’ve used. On our demo it’s not loading either. You can contact with the plugin author yourself if you want & see what they recommend as we’re using a shortcode to load this form in the homepage. We’re using this plugin:

WP Hotel Booking

Hi there,

How can I see what you’re referring to? Can you show a screenshot of the pages that you’re talking about? On homepage I can’t see any calendar that you’re showing or something. Please share us more details with examples so that we can help you.

Regards

Hi there,

To remove this you can simply use a css code to achieve this. I’m providing you the code so that you can put it into your custom css in theme option or on child theme & you’ll be able to remove subheading.

.section-title span {
    display: none;
}

Same issue were happening to other clients because of ssl mixed content. Please install any ssl compliance plugin like “Really Simple SSL” & check whether the issue got resolved or not.

Really Simple SSL

Regards

Hi there,

It’s fixed now, because of the mixed content the js was not loading. I’ve installed “Really Simple SSL” plugin & activated it. Hence it’s working again. Also it seems to be working again the page builder. Check the screenshot: https://prnt.sc/su4d4j

Regards

Hey there,

Can you give us a temporary admin access so that we can have a look at what’s going on? Post your admin credentials here as a private comment.

Regards

Hi there,

It seems that the website is loading perfectly. Can you guide us through your issues that you’re having so that we can help you in this case?

Regards

Can you share us a temporary admin access to your website so that we can have a look at what’s going on with the site so far that would be perfect to figure out the main issue of your website.

Regards

Hi there,

This happens basically when the server have some issues. As you can see on our live demo it’s working. Same thing occurs previously because of the server. You can check whether you’re using the latest version of PHP or not which 7.0 or higher. If yes then please provide a temporary admin access to your site so that we can have a look at it.

Regards

Hey there,

Can you import the demo data first & then check whether you’ve missed something on configuration for which it’s not working. I can see there are lot’s of missing css classes. Please import the demo content first then have a look at how our homepage is set properly.

Regards

Hey there,

Are you sure you purchased it from Themeforest as it seems that the purchase code is not valid for & not from the marketplace itself. Also it seems you’re using an older version of the theme. Please update it to latest by using Envato Marketplace plugin.
https://envato.com/market-plugin/

Also I can see that the VC is working perfectly on edit page. https://prnt.sc/sk7xg6

We’ll release updates of the themes with latest VC by next week hopefully so you can wait for the next week updates so far.

Can you please check whether you’re having a lower version of PHP in your server? Basically WPBakery does this when there are lower version of PHP installed. Please try to use PHP 7.0 or higher. In case you’ve updated PHP please send us a temporary admin access so that we can have a look at it.

Regards

You can use the below css to hide the social icons in banner section.

.app-icons.text-center {
    display: none;
}

Regarding the error I think you must have missed something. Can you give us a temporary admin access so that we can have a look at it?

Hey there,

I think there’s something happening with the server connection on your side. The server are not able to set the images while you update the page. In that case please check whether you’re using the latest version of PHP or not. Also please debug whether any error notice giving or not by enabling wp-debug to true in wp-config.php file

Regards