Forum Replies Created

Viewing 15 posts - 226 through 240 (of 462 total)
  • Adnan Shawkat
    Keymaster

    Hi there,

    It seems your support is expired & for further assistance you need to extend the support so that we can support you properly. Though it’s a bug we’ll update the theme with the patch but you won’t get any further support if you’re not going to extend the support license.

    Hope you can understand. You’ll get notified by themeforest via email when the theme gets an update.

    Regards

    0 Reply
    in reply to: help
    Adnan Shawkat
    Keymaster

    Hi there,

    It was happening because you were using the old version of the theme. With the latest version we’ve already fixed the issue. Please check as I’ve updated the theme & plugin so the VC is working fine.

    Hopefully this will help you & if you like our support don’t forget to rate us on ThemeForest with 5 star rating.

    Thanks & Regards

    in reply to: help
    Adnan Shawkat
    Keymaster
    This reply has been marked as private.
    Adnan Shawkat
    Keymaster

    Ok thank you for your comment. It seems variable product is working fine & we tested with variable product. Anyway single product is not working in terms of adding to cart. Please provide us some time so have a look at this issue & we’ll surely update you with the patch. Thanks

    in reply to: help
    Adnan Shawkat
    Keymaster

    Hi there,

    It seems your given access is not working for abilityunlimited site. You’ve given us access for wecare digital site but we need abilityunlimited site access. Please provide us the access to this site so that we can have a look at it.

    Adnan Shawkat
    Keymaster

    Hi there,

    I don’t know but it seems in our demo the quantity is working perfectly. Did you do any customization or something else for which such thing is happening? Please check & try to install the latest version of our theme. I think for some customization on your end which has been done by your developer caused this. Please double check & try to install fresh theme so that you can understand whether its done by our theme or your developer. Hope you can understand.

    Thanks & Regards

    Adnan Shawkat
    Keymaster

    Ok so its a presale question. Anyway the answer to your query is no. This theme is for single user who wants to show his/her resume to the world. It’s not possible what you want. Hopefully you can understand.

    in reply to: Plugins Outdated
    Adnan Shawkat
    Keymaster

    Glad that it worked. Anyway don’t forget to rate us 5* on themeforest if you liked our theme & services.

    Adnan Shawkat
    Keymaster

    Hi there,

    It seems your purchase code is not valid. Please provide the correct purchase code so that we can help you.

    Adnan Shawkat
    Keymaster

    Well I can easily do that. You have to click the plus button first to add a new item & then to show all the fields just click the toggle button that’ll do the trick & it’ll show you option to add your video. Check the screenshot: http://prntscr.com/o54x3a

    Adnan Shawkat
    Keymaster

    Hi there,
    Please check the button is loading perfectly now. It was a mistake by us & we’ll be sure to give the theme a patch about this issue & will update the theme shortly. Thanks.

    in reply to: Plugins Outdated
    Adnan Shawkat
    Keymaster

    Hi there,
    Outdated files will not going to give you any issues. You can build up your site without any issue. Please go ahead & build up your site. Try to import the content using demo importer first so that we can have the site look like the demo & it’ll be easier for you to change.
    Regards

    in reply to: Plugins Outdated
    Adnan Shawkat
    Keymaster

    It was done by your changes. Please install a fresh version of the theme & it will work for sure.

    Adnan Shawkat
    Keymaster

    Did you try what we suggested by deactivating all other plugins? Your server is too slow for which we are unable to access the site & check. It seems you have already added some videos.

    Adnan Shawkat
    Keymaster

    You’ll have to enable this button to load the “Donate Now” button on causes. Check the screenshot: http://prntscr.com/o3udtv

    If you’re still can’t show the button please post your site address along with a temporary admin access so that we can have a look at what’s going on with your site.

    Regards

Viewing 15 posts - 226 through 240 (of 462 total)