• help

    care
    Participant
    June 30, 2019 at 9:09 pm

    Visual composer is getting clashed with another plugin which is “Geek Core”. This plugin is used for generating short codes and came as default with the theme files. We tried to deactivate this “Geek Core” plugin but by doing so, the site is getting messed up but visual composer is working.

    8 Replies
    Sanwarul Hoque
    Keymaster
    July 1, 2019 at 11:22 am

    Hi there,

    It seems your given access is not working for abilityunlimited site. You’ve given us access for wecare digital site but we need abilityunlimited site access. Please provide us the access to this site so that we can have a look at it.

    care
    Participant
    July 1, 2019 at 11:43 am
    This reply has been marked as private.
    Sanwarul Hoque
    Keymaster
    July 1, 2019 at 11:59 am
    This reply has been marked as private.
    care
    Participant
    July 1, 2019 at 11:59 am
    This reply has been marked as private.
    Sanwarul Hoque
    Keymaster
    July 1, 2019 at 12:35 pm

    Hi there,

    It was happening because you were using the old version of the theme. With the latest version we’ve already fixed the issue. Please check as I’ve updated the theme & plugin so the VC is working fine.

    Hopefully this will help you & if you like our support don’t forget to rate us on ThemeForest with 5 star rating.

    Thanks & Regards

    Sanwarul Hoque
    Keymaster
    July 1, 2019 at 1:18 pm

    Hey there,

    As we’ve updated the theme & with lots of updates you menu just got displaced we added it & the site is loading perfectly. Please check the site.

    Sanwarul Hoque
    Keymaster
    July 1, 2019 at 1:28 pm

    Hi there,

    One more thing it seems your support for the theme is expired & for that we’ll not be able to help you further. Though we helped you as we didn’t check it out earlier but from now on if you want support then you’ve to extend the support so that you can get legit help from us.

    Regards

    care
    Participant
    July 1, 2019 at 1:36 pm
    This reply has been marked as private.
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