Forum Replies Created

Viewing 15 posts - 376 through 390 (of 462 total)
  • Adnan Shawkat
    Keymaster

    Ok the query that you’ve asked can’t be done. You’ve to modify the header template to do that.

    0 Reply
    Adnan Shawkat
    Keymaster

    If you go to your download section on envato you’ll see in dropdown there’s saying download purchase code that’s the file.

    Adnan Shawkat
    Keymaster

    Hi there,

    It seems your purchase code is not valid. Please provide a valid purchase code so that we can help you properly.

    Regards

    Adnan Shawkat
    Keymaster

    The password that you’ve provided isn’t working. About no 1 & no 2 it can’t be done automatically but you can do it by customization. We don’t provide support for customization but we can do custom work for extra payment.
    About no 3 for pricing we need to update the theme & you’ve to wait till the update comes or you need to provide us a temporary admin access & ftp access so that we can fix this for you.

    Regards

    Adnan Shawkat
    Keymaster

    Please do provide a rating to this theme in ThemeForest if you loved our theme & our support though your support was expired. It’d be really helpful for us to improve the theme this way.

    Adnan Shawkat
    Keymaster

    Can you try removing all the styles like color & background color from the the button settings? I think that will do the work http://prntscr.com/mp1f5z

    Adnan Shawkat
    Keymaster

    Please check it’s working right now.

    Adnan Shawkat
    Keymaster

    It’s the same issue as you’ve done for others. Please use the gallery page template as the main option to show gallery. After that user can direct to either photo gallery or video gallery. As the gallery is loading direct from collection it’s doing that way. Please use gallery page template & then direct user to your photo gallery. Checkout our gallery system properly

    Gallery

    Adnan Shawkat
    Keymaster

    If you liked our service don’t forget to rate us 5* on themeforest which will help us keep improving the theme performance & fixing bugs. Please do give a review. 🙂

    Adnan Shawkat
    Keymaster

    Hi there,
    We’ve updated the theme with the patch. Please download & install the updated theme which will resolve your issue.
    Regards

    Adnan Shawkat
    Keymaster

    Hi there,
    Can you post the access to the site here in a private comment so that we can investigate why’s this happening? We’ll be waiting for an admin access to your site.

    Adnan Shawkat
    Keymaster

    Hey there,

    Well when you’re going to set blog page header you’ve to set it from the theme option, because blog page don’t take options from page settings. In that case you’ve to set things from theme option. Checkout the screenshot: http://prntscr.com/mkv5f2. By this you’ll be able to set header image in blog page.

    And about the error in single event page it’s happening because you didn’t put any performer information in your event settings for which the error is reporting. Please check the screenshot: http://prntscr.com/mkv69b

    What happens is that if there’s no data in performer settings there will be errors anyway I’ve fixed it into your theme. We’ll put a patch with the latest updates in the theme.

    Please do let us know if you need anymore help or not.

    Regards
    Support Team

    in reply to: Where can I translate?
    Adnan Shawkat
    Keymaster

    Extremely sorry for inconvenience. Its not Trade Core it’s Ecotree Core plugin. You need to update manually from that plugin.

    in reply to: Where can I translate?
    Adnan Shawkat
    Keymaster

    You’ll find it in the Trade Core plugin. You need to translate it from there. If you need any more help please let us know.

    Adnan Shawkat
    Keymaster

    Ok if you’re confused then let me tell you again. Do not use the same keyword like events in theme option & page name. If you use the same slug as page & single post it’ll not work. You should create a page with different name then events then you’ll be able to set images & other things. The warning is showing because of the slug. If you’re using events as playbit_events slug the the main page should be named differently instead of events. Check the screenshot: http://prntscr.com/mjdt2z

    Whatever you write as single page slug name you can’t use that name as a page name. You need to use a different name & permalink for pages. Hope this time you can understand what I’m trying to say. Thanks.

Viewing 15 posts - 376 through 390 (of 462 total)