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Ok now we’ve got to see the issue. Can you please let us know what sort of customization you’ve made to the theme? Can you try roll back to default theme without changes & see whether the issue remains or not. If there’s no issue remains then it must be some changes done by you which is causing issue. If it’s still not working then please let us know. By the way as I’ve already told you that you’ve changed some view & css that may cause the issue as our demo is working perfectly on our side.