Hi there,
Sorry that you’re having trouble with out theme. Anyway as there are maintenance mode enabled I’m unable to access your site. Can you please provide a temporary admin access in a private reply so that I can check on whats going wrong?
Also can you please let me know which version of the theme you’re using? If you’re using an older version then I would suggest you to use the latest version of the theme which is 2.5.5
Please let me know.