• Ship to different address not work

    Anonymous
    Inactive

    Hi!
    I have a problem with “Ship to different address” (in polish “Wysłać na inny adres?”) function on checkout page. Not working. Can you help me?

    6 Replies
    Adnan Shawkat
    Keymaster

    What’s the issue with that line? Can you please explain us the issue properly so that we can try to help you.

    Anonymous
    Inactive

    After selecting the “Ship to different address” checkbox, a form for entering an alternative delivery address should be displayed. Now, after checking the checkbox, nothing changes.

    Adnan Shawkat
    Keymaster

    It seems there are lot’s of console errors on your site. Are you using the latest version of our theme? Have you done any customization to the theme or using any 3rd party plugin which might causing such issues. Please try to deactivate all the plugins except the theme required ones & then check if everything works or not. If not please provide a temporary admin access here in a private comment so that we can have a look at it.

    Anonymous
    Inactive
    This reply has been marked as private.
    Adnan Shawkat
    Keymaster

    We got the issue & resolved on your server for now. Will update the theme with the patch in next update of the theme.

    Anonymous
    Inactive

    Cool. Thanks.
    What files have you edited? I do not want to overwrite anything while I work.

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