• Fatal error on Teriz Template

    [email protected]
    Participant
    April 15, 2020 at 4:49 pm

    I have a Problem using WordPress 5.4, WP Bakery Builder and your Theme.

    The Teriz Core Plugin gives an error, deactivating it of course doesn´t show slideshow and other stuff..

    Fatal error: Declaration of CMB2_Type_File::render() must be compatible with CMB2_Type_Text::render($args = Array) in /kunden/426313_10717/webseiten/tpug_de/wp-content/plugins/teriz-core/metaboxes/includes/types/CMB2_Type_File.php on line 13

    can you tell me what goes wrong and support?

    Thank you in Advance, regards
    Michael Konicek

    5 Replies
    Adnan Shawkat
    Keymaster
    April 15, 2020 at 5:07 pm

    Hi there,

    I think there’s an issue with PHP version with the theme. Can you please tell us which PHP version you’re using. Basically we recommend to use PHP 7.1 or higher but it works above PHP 5.6 also. Can you please check your version & let us know? If it’s higher version of PHP then please provide a temporary admin access to your website so that we can have a look at what’s causing the issues.

    You can use this plugin to provide a temporary access:

    Temporary Login Without Password

    Regards

    [email protected]
    Participant
    April 15, 2020 at 5:36 pm
    This reply has been marked as private.
    Adnan Shawkat
    Keymaster
    April 15, 2020 at 6:28 pm

    Hi there,

    It seems that you’re using an old version of the theme. Can you try to use the latest version of the theme. Also it seems I’ve seen that all the required plugins are installed & your site is running perfectly. I can’t see any fatal error while it’s activated right now. We’ve 2.6 version running for teriz theme you can check the changelog from there: https://docs.themeregion.com/teriz/#changelog

    Try to get the latest version which will reduce such fatal error issues as we’ve updated the theme along with core plugins to match with the latest version of PHP. Hopefully updating will resolve the issues.

    Regards

    [email protected]
    Participant
    April 15, 2020 at 7:07 pm

    I tried to Install the new template Version 2.6.
    Unpacked zip file, choosed teriz_v2.6.zip

    get following error:
    the link, i am following, has expired.
    Please try again.

    Regards
    Michael

    Adnan Shawkat
    Keymaster
    April 15, 2020 at 7:18 pm

    For hassle free update you can use this plugin from Envato themselves.
    https://envato.com/market-plugin/

    You’ll be able to get the update straight to your dashboard after adding the api.

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